![]() You will need to download and install the CD/Download software for both 20, because you can only open a tax return with the software for the corresponding year. When you start TurboTax, on the first screen click "Find a Tax File" to go to the. But TurboTax will not find them automatically if they were copied from another computer, not saved by TurboTax on the new computer. They are only on the computer that they were created on, and any backup copies that you made. You can request a replacement card or request a check by either logging in to your Turbo Visa® Debit Card account or calling 88 and reporting your card lost/stolen. If you are using the CD/Download TurboTax software you have to download and install the software on the new laptop. See VolvoGirl's reply above to see if you have more than one account. But you have to sign in to the same account that you used to file the tax returns. You can access your TurboTax Online account from any computer, and your tax returns will be there. Try something else New to Intuit Create an account. Sign in with Google OR Email or User ID Phone Remember me Sign In By selecting Sign In or Sign in with Google, you agree to our Terms and have read and acknowledge our Global Privacy Statement. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. The Turbo Prepaid Visa Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. ![]() Other marks are property of their respective owners. If you are using TurboTax Online, changing computers does not make any difference. Sign in Use your Intuit Account to sign in to QuickBooks. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Also, the tag below your question says TurboTax Online. You don't sign in to the CD/Download software. You don't download TurboTax Online.īut you also said that you signed in, which implies that you are using TurboTax Online. You said you "downloaded," which implies that you are using the CD/Download software. It's not clear whether you are using TurboTax Online or the CD/Download TurboTax software. Click My Account in the menu bar to login. That file is if your computer crashes or your real file gets lost or deleted or corrupt so you can restore it. To access the TurboTax Audit Defense login, go to. tax file you might have one that starts with a Tilde sign ~ like "~your name.tax2022". If you can't find them do a search for all files ending in. The tax files (and PDF files) should be in your Documents then in a Turbo Tax subfolder. tax20022 to open in the same year Desktop program. If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored on your computer. Run the tool against any email addresses you may have used Then use this TurboTax account recovery website to get a list of user ID's for an email address. First LOG OUT of whatever TurboTax account you're logged into right now. Did you use the Online version or the Desktop program? It's common to end up with multiple accounts.
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